Hoy en día, las empresas utilizan múltiples herramientas para comunicarse con sus clientes o clientes potenciales: mensajeros, redes sociales, telefonía, correo electrónico, etc. Bitrix24 recopila todas estas herramientas en una sección: Contact Center.
En la sección de Contact Center, puede configurar el correo web, la telefonía, crear widgets de sitios web y formularios de CRM, así como conectar Bitrix24 con redes sociales y mensajeros.
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